{"id":889,"date":"2025-06-29T15:17:20","date_gmt":"2025-06-29T15:17:20","guid":{"rendered":"https:\/\/mocnam.vn\/bao-mat-thong-tin\/"},"modified":"2025-09-26T05:17:24","modified_gmt":"2025-09-26T05:17:24","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/mocnam.vn\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div class=\"container section-title-container\" ><h2 class=\"section-title section-title-center\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >Privacy Policy<\/span><b aria-hidden=\"true\"><\/b><\/h2><\/div>\n<h3 data-start=\"181\" data-end=\"226\">1. Purpose and Scope of Data Collection<\/h3>\n<p data-start=\"227\" data-end=\"281\">We collect personal data for the following purposes:<\/p>\n<ul data-start=\"282\" data-end=\"556\">\n<li data-start=\"282\" data-end=\"341\">\n<p data-start=\"284\" data-end=\"341\">To ensure accuracy in payment processing and invoicing.<\/p>\n<\/li>\n<li data-start=\"342\" data-end=\"416\">\n<p data-start=\"344\" data-end=\"416\">To provide tour booking services and enhance customer support quality.<\/p>\n<\/li>\n<li data-start=\"417\" data-end=\"501\">\n<p data-start=\"419\" data-end=\"501\">To resolve issues or disputes arising from the use of the website <strong data-start=\"485\" data-end=\"498\">mocnam.vn<\/strong>.<\/p>\n<\/li>\n<li data-start=\"502\" data-end=\"556\">\n<p data-start=\"504\" data-end=\"556\">To prevent activities that violate Vietnamese law.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"558\" data-end=\"748\">By providing your personal data to us, you agree that Moc Nam Adventure may collect, use, disclose, transfer, and process your information for the purposes outlined in this Privacy Policy.<\/p>\n<p data-start=\"750\" data-end=\"809\">Personal data we collect includes, but is not limited to:<\/p>\n<ul data-start=\"810\" data-end=\"916\">\n<li data-start=\"810\" data-end=\"823\">\n<p data-start=\"812\" data-end=\"823\">Full name<\/p>\n<\/li>\n<li data-start=\"824\" data-end=\"840\">\n<p data-start=\"826\" data-end=\"840\">Phone number<\/p>\n<\/li>\n<li data-start=\"841\" data-end=\"858\">\n<p data-start=\"843\" data-end=\"858\">Email address<\/p>\n<\/li>\n<li data-start=\"859\" data-end=\"882\">\n<p data-start=\"861\" data-end=\"882\">Payment information<\/p>\n<\/li>\n<li data-start=\"883\" data-end=\"916\">\n<p data-start=\"885\" data-end=\"916\">Other booking-related details<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"918\" data-end=\"1079\">Moc Nam Adventure guarantees that your personal information will not be sold, shared, or disclosed for commercial purposes in violation of this Privacy Policy.<\/p>\n<p data-start=\"1081\" data-end=\"1428\">You are strictly prohibited from interfering with or altering the website\u2019s system or data structure in any form. Any acts of spreading, promoting, or encouraging activities aimed at disrupting, destroying, or illegally accessing website data are forbidden. Violations will result in forfeiture of all rights and may be prosecuted under the law.<\/p>\n<p data-start=\"1430\" data-end=\"1641\">All information you provide to <strong data-start=\"1461\" data-end=\"1474\">mocnam.vn<\/strong> will be kept confidential. However, in cases where legal authorities require access, Moc Nam Adventure is obligated to disclose this information as required by law.<\/p>\n<h3 data-start=\"1648\" data-end=\"1681\">2. Scope of Information Use<\/h3>\n<p data-start=\"1682\" data-end=\"1795\">The collected information is only used internally within Moc Nam JSC for the following purposes:<\/p>\n<ul data-start=\"1796\" data-end=\"1941\">\n<li data-start=\"1796\" data-end=\"1856\">\n<p data-start=\"1798\" data-end=\"1856\">Confirming tour bookings and providing related services.<\/p>\n<\/li>\n<li data-start=\"1857\" data-end=\"1889\">\n<p data-start=\"1859\" data-end=\"1889\">Sending updates about tours.<\/p>\n<\/li>\n<li data-start=\"1890\" data-end=\"1941\">\n<p data-start=\"1892\" data-end=\"1941\">Verifying and processing payments for bookings.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"1948\" data-end=\"1983\">3. Duration of Data Retention<\/h3>\n<p data-start=\"1984\" data-end=\"2144\">Customer personal data will only be deleted upon request. If you wish to have your data removed, please contact us via email at <strong data-start=\"2112\" data-end=\"2141\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2114\" data-end=\"2139\">mocnamadventure@gmail.com<\/a><\/strong>.<\/p>\n<h3 data-start=\"2151\" data-end=\"2196\">4. Parties with Access to Personal Data<\/h3>\n<p data-start=\"2197\" data-end=\"2251\">Your personal data may be accessed by the following:<\/p>\n<ul data-start=\"2252\" data-end=\"2533\">\n<li data-start=\"2252\" data-end=\"2282\">\n<p data-start=\"2254\" data-end=\"2282\"><strong data-start=\"2254\" data-end=\"2280\">Moc Nam JSC<\/strong><\/p>\n<\/li>\n<li data-start=\"2283\" data-end=\"2533\">\n<p data-start=\"2285\" data-end=\"2533\">Authorized partners who have signed contracts to perform part of the services on behalf of Moc Nam Investment JSC. These partners will receive information as necessary (partial or full, depending on contractual terms) to support service delivery.<\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2540\" data-end=\"2587\">5. Contact Information of Data Controller<\/h3>\n<p data-start=\"2540\" data-end=\"2587\"><span style=\"font-size: 110%;\">MOC NAM JSC<\/span><\/p>\n<ul data-start=\"2617\" data-end=\"2769\">\n<li data-start=\"2617\" data-end=\"2697\">\n<p data-start=\"2619\" data-end=\"2697\">Address: 57 Tran Nguyen Han Street, TDP 9, Dong Hoi Ward, Quang Tri, Vietnam<\/p>\n<\/li>\n<li data-start=\"2698\" data-end=\"2728\">\n<p data-start=\"2700\" data-end=\"2728\">Phone: +84 813 572 345<\/p>\n<\/li>\n<li data-start=\"2729\" data-end=\"2769\">\n<p data-start=\"2731\" data-end=\"2769\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"2740\" data-end=\"2765\">mocnamadventure@gmail.com<\/a><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"2776\" data-end=\"2839\">6. Means for Customers to Access and Modify Personal Data<\/h3>\n<p data-start=\"2840\" data-end=\"2934\">Moc Nam Adventure collects customer information through registration forms on mocnam.vn.<\/p>\n<p data-start=\"2936\" data-end=\"3029\">Customers may request access to or modification of their personal data by contacting us at:<\/p>\n<ul data-start=\"3030\" data-end=\"3101\">\n<li data-start=\"3030\" data-end=\"3060\">\n<p data-start=\"3032\" data-end=\"3060\">Phone: +84 813 572 345<\/p>\n<\/li>\n<li data-start=\"3061\" data-end=\"3101\">\n<p data-start=\"3063\" data-end=\"3101\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3072\" data-end=\"3097\">mocnamadventure@gmail.com<\/a><\/p>\n<\/li>\n<\/ul>\n<h3 data-start=\"3108\" data-end=\"3145\">7. Complaint Handling Mechanism<\/h3>\n<p data-start=\"3146\" data-end=\"3391\">At mocnam.vn, the protection of your personal information is of utmost importance. We guarantee that your information will not be shared, sold, or rented to any third party. Moc Nam Adventure will only use your data in the following cases:<\/p>\n<ul data-start=\"3392\" data-end=\"3538\">\n<li data-start=\"3392\" data-end=\"3432\">\n<p data-start=\"3394\" data-end=\"3432\">To improve customer service quality.<\/p>\n<\/li>\n<li data-start=\"3433\" data-end=\"3471\">\n<p data-start=\"3435\" data-end=\"3471\">To resolve disputes or complaints.<\/p>\n<\/li>\n<li data-start=\"3472\" data-end=\"3538\">\n<p data-start=\"3474\" data-end=\"3538\">To comply with legal requirements from government authorities.<\/p>\n<\/li>\n<\/ul>\n<p data-start=\"3540\" data-end=\"3733\">Moc Nam Adventure recognizes that protecting your personal information is also our responsibility. For any questions, feedback, or concerns regarding our Privacy Policy, please contact us at:<\/p>\n<ul data-start=\"3734\" data-end=\"3805\">\n<li data-start=\"3734\" data-end=\"3764\">\n<p data-start=\"3736\" data-end=\"3764\">Phone: +84 813 572 345<\/p>\n<\/li>\n<li data-start=\"3765\" data-end=\"3805\">\n<p data-start=\"3767\" data-end=\"3805\">Email: <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3776\" data-end=\"3801\">mocnamadventure@gmail.com<\/a><\/p>\n<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>1. Purpose and Scope of Data Collection We collect personal data for the following purposes: To ensure accuracy in payment processing and invoicing. To provide tour booking services and enhance customer support quality. To resolve issues or disputes arising from the use of the website mocnam.vn. To prevent activities that violate Vietnamese law. By providing [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-889","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/pages\/889","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/comments?post=889"}],"version-history":[{"count":5,"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/pages\/889\/revisions"}],"predecessor-version":[{"id":1473,"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/pages\/889\/revisions\/1473"}],"wp:attachment":[{"href":"https:\/\/mocnam.vn\/en\/wp-json\/wp\/v2\/media?parent=889"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}